Healthcaps BV, located at Healthcaps BV

Keizersgracht 391-A

1016EJ Amsterdam, is responsible for the processing of personal data as shown in this privacy statement.


Contact details:

Healthcaps BV

Keizersgracht 391-A

1016EJ Amsterdam

+3158 369 05 90

Healthcaps BV is the Data Protection Officer of Healthcaps BV He / she can be reached via


Personal data that we process

Healthcaps BV processes your personal data because you use our services and / or because you provide these to us yourself.


Below you will find an overview of the personal data that we process:

– First and last name

– Address data

– Telephone number

– E-mail address

– IP address

– Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

– Location data

– Data about your activities on our website

– Internet browser and device type

– Bank account number


Special and / or sensitive personal data that we process

Our website and / or service does not intend to collect data about website visitors under the age of 16. Unless they have permission from parents or guardian. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without that permission, please contact us via and we will remove this information.


For which purpose and on what basis we process personal data

Healthcaps BV processes your personal data for the following purposes:

– Processing your paymentBeing

– Sending our newsletter and / or advertising brochure

-able to call or e-mail you if necessary to be able to perform our services

– To inform you about changes to our services and products

– To offer you the possibility to create an account

– To deliver goods and services to you

– Healthcaps BV analyzes your behavior on the website in order to improve the website and adjust the range of products and services to your preferences. 

– Healthcaps BV also processes personal data if we are legally obliged to do so, such as data that we need for our tax return. 


Automated decision-makingdecisions

Healthcaps BV makes(whether or not) based on automated processing about matters that can have (significant) consequences for people. These are decisions that are made by computer programs or systems, without a human being (for example, an employee of Healthcaps BV). Healthcaps BV uses the following computer programs or systems:


[complete with name of the system, why it is used, underlying logic, importance and expected consequences for the person concerned]


How long we store personal data


Healthcaps BV does not store your personal data for longer than is strictly necessary to realize the goals for which your data is collected. We use the following retention periods for the following (categories) of personal data:


(Category) personal data> Retention period> Reason

Personalia> Retention period> Reason                         

Address> Retention period> Reason

Enzovoort> Retention period> Reason 


Sharing of personal data with third parties


Healthcaps BV does not sell your data to third parties and only provide this if this is necessary for the implementation of our agreement with you or to comply with a legal obligation. We enter into a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Healthcaps BV remains responsible for these processes.


Cookies, or similar techniques, that we use

Healthcaps BV uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Healthcaps BV uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements. 


On your first visit to our website, we have already informed you about these cookies and have asked permission to place them. 


You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously saved via the settings of your browser.


For an explanation, see: situation/cookies-wat-zijn-het-en-wat-doe-ik-ermee/



Viewing, adjusting or deleting data 

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by Healthcaps BV and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.


You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to


To ensure that the request for inspection has been made by you, we ask that you send a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen service number (BSN) black. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks.


Healthcaps BV would also like to point out that you have the option to file a complaint with the national data protection authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteit Individualons Individual data/How we protect personal data

tip-Healthcaps BV takes the protection of your data seriously and takes appropriate measures to prevent abuse, prevent loss, unauthorized access, unauthorized disclosure and unauthorized changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via